Overview

Streamlined IT infrastructure from remote location for better management

Escalating costs and need for physical space which could otherwise be better utilized are making organizations re-think on the need & efficacy of having physical IT infrastructure on-location. This has brought about a new paradigm in IT services known as the Remote Infrastructure Management, wherein a company wholly or partly moves its physical IT infrastructure to a remote location.

The existing manner of managing IT infrastructure and IT operations are becoming increasingly challenging, as organizations work from multiple locations, time-zones and personnel while physical infrastructure at just one location is always going to be a disadvantage. Improved coordination, better utilization, reduced costs and greater efficiency in the organization are some key benefits accrued from the implementation of the remote infrastructure management services.

Explore the

Features of Remote Infrastructure Management Services by Raytex

  • Data Centre

    Monitoring, management and maintenance of severs alongside network handling, storage systems and applications

    Hybrid IT Infrastructure

    Management of legacy IT infrastructure and moving to a cloud platform

    Cloud

    Design, deployment and maintenance of Amazon web services & Microsoft Azure

    DC/DR/BCP

    Design, deployment and maintenance of data center, disaster recovery and business contingency practices

    Application Support

    Design, deployment, maintenance and support for a wide range of IT applications

    IT Security

    Risk assessment, security audit, remediation measures, improving security protocols & infrastructure

    Database Management

    Design, deployment, maintenance and support for database solutions

    Service/Help Desk

    Design, deployment, maintenance and support for service help desk

Benefits Of

Remote Infrastructure Services by Raytex

  • Maximize accessibility and productivity

    With on-demand availability of services and shared resource cost for multiple process & locations within the organization.

  • Minimize System downtime

    Robust infrastructure management solutions to ensure minimal downtime and maximize performance.

  • Easily adaptable for new technologies

    We continue to invest in research, testing and assessment of new technologies which gives us a better shot at adapting them for your needs.

  • Rapid delivery with automation – reducing cost, effort and time

    As economies of scale takeover, our clients can be assured of the reduced cost, effort and time the organization has to set aside for IT infrastructure.

  • Focus on activities directly related to your core business

    IT infrastructure is an increasingly shared resources and outside the core of what you do, so leave it to us to manage it for you.

  • Boost ROI and Reduce overhead on IT infrastructure

    Improved profits as your costs for IT infrastructure decline and you have more time & resources for your core business.

  • Our Expertise In

    Streamlining IT infrastructure from remote location for better management

    Raytex delivers comprehensive and robust remote infrastructure management services for organizations that seek to streamline IT operations and reduce their outlay on IT infrastructure. Continuous monitoring of servers for availability and utilization, incident and problem management, OS reinstallation and upgradation, user management services are some of the salient features of the RIMS services offered by Raytex. Raytex also handles the implementation of hardware and software support agreements which the client may have entered into with IT vendors. Raytex will coordinate with the OEM to ensure that all hardware and software issues are resolved promptly and within the scope of the deliver matrix.

    150+

    Skilled Technology Talents

    With cutting-edge technologies

    15+

    Delivery Track Record

    Years we have served in the industry

    15+

    Scalable Technology Solutions

    Aligned to your business goals

  • Our Expertise In

    Streamlining IT infrastructure from remote location for better management

    Raytex delivers comprehensive and robust remote infrastructure management services for organizations that seek to streamline IT operations and reduce their outlay on IT infrastructure. Continuous monitoring of servers for availability and utilization, incident and problem management, OS reinstallation and upgradation, user management services are some of the salient features of the RIMS services offered by Raytex. Raytex also handles the implementation of hardware and software support agreements which the client may have entered into with IT vendors. Raytex will coordinate with the OEM to ensure that all hardware and software issues are resolved promptly and within the scope of the deliver matrix.

    150+

    Skilled Technology Talents

    With cutting-edge technologies

    15+

    Delivery Track Record

    Years we have served in the industry

    15+

    Scalable Technology Solutions

    Aligned to your business goals

Client Casestudies

Our strategic technology solutions and services have enabled solve many business challenges for our clients. Read our case studies to understand how we partner with our clients in bringing about this transformation.

Advent Intermodal Solutions, USA:

Advent Intermodal Solutions, for over 20 Years has been in the logistics and supply chain domain, developing and deploying custom software using SaaS model.

Advent Intermodal is the world’s largest port collaboration software provider, with over 100,000 registered users connecting ports and terminals to the global network of hauler/trucker communities. At any given moment each day, 30,000 users sign-on to Advent’s eModal.com to get the latest container status updates, make truck appointments and pay terminal fees at over 40 terminals and depots in North America. There are many other additional SaaS solutions that Advent provides to Shippers, Motor carriers and Truckers.

Over time, Advent grew manifold, and the need for getting ISO 27001 certified has always been paramount. With a host of seasoned ISO 27001 consultants under Raytex’s tow, we have successfully conducted ISMS audits required for ISO 27001 compliance and documented the entire process with clearly defined objective templates with strict timelines and outcomes. Some of the key outputs were

  • List of stakeholders and completing the requirements document
  • Business process analysis report and asset register
  • ISMS scope document
  • ISMS policy document
  • Risk analysis report
  • Preparation of control policies and process documents
  • Help Advent team implement ISMS policies
  • Prepare Advent team for ISO 27001 certification audits

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